CS800 read and write to the radio

CS800 read and write to the radio

Here How I read and write.
1) Use CSI's USB to serial cable.
2) Use CSI CPS_V3.03.20.
3) just pushed the power button only to turn on the radio
Do not pushed and held P1 with power button (It is only for firmware update only)
4) Use CPS V3.03.20 to readi and write the radio.

USB to MIC connector cable is not for read and write to the radio.
Please use the USB to Serial cable.

Question::
Having trouble reading my new CS800. Downloaded CPS version 3.03.25 and installed under Windows 8.1.